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Higher Education Consulting Resources

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Our consulting services are geared towards higher education institutions and organizations in their foundational, start-up years or seeking a transformation in their student-facing units. We consult and collaborate with academic institutions or organizations in all global settings.

Consultant's Background

I have spent twenty (20) years ensuring students are at the center of their educational journey as they complete the various administrative tasks and get involved in co-curricular activities. Of these twenty (20) years, ten(10) were committed to serving students at institutions internationally.

Based on my experience at US and international institutions, an intricate part of my consulting is focused on collaboration and ensuring that the cultural context of the country is at the forefront of our projects. The collective experience in my work has been derived from working to fully operationalize two (2) Student Life Units at start-up institutions in Afghanistan and Singapore. Additionally, I transformed and improved services at two institutions: Student Housing in the United Arab Emirates and Student Services in the Commonwealth of Dominica.

I specialize in developing administrative and operations infrastructure and professional development for student-facing units in campus/student life and student services departments.

 Are you interested in learning how Roseapple Global can serve your institution?

Now that you know a little bit more about me and my passion, I'm sure you may have some questions about my areas of specialty! 

Expertise

I am well versed in developing and implementing processes, policies, and procedures for the following programs:

* New Student Orientation           * Family Orientation       

* Student Billing                            * Crisis Management

* Student Insurance                      * Student Housing

* Student Engagement                 * Student Immigration

* Intercultural Engagement          *  Policy Development   

* First-Year Programming             * First-Year Transition Class 

*Converting Face-to-Face Student Services to Partial or Full Digital Operations

My experience also includes a collaborative assessment of operations in the following areas:

* Data/Customer Relations Software 

* Campus-wide Immigration Process

* Campus-wide Financial Accessibility

I have software implementation experience with the following:

* Ellucian - Banner 

* Salesforce

* OrgSync

 Online Publication 

Articles, Stories, and Perspectives of Matters Facing Higher Education. Our goal is to focus and bring awareness to the tertiary education issues in emerging nations. Global Higher Education is a publication by Roseapple Global. 

You can browse our online publication, Global Higher Education, to learn about my experiences and reflections on working globally.

Consulting Services Offered

* Digital Student Engagement 

* Student Affairs/Services Assessment and Digitalization Planning

* Policy, Process, & Procedure Review

* Policy, Process, & Procedure Development 

* Cross-Administrative Area Functionality Assessment

* Internal Administrative and Operations Assessment

* Staffing and Functionality Review

* Staff Training - Cultural Adaption & Building Resilience 

Do these seem to fit your institution's needs?

My Services Available Services
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